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Contact Us

Contact us using one of the following.  Our office hours are Monday - Friday, 8:30AM to 5:00PM CST.

General or Subscription Inquiries

  Email e-solutions@waters-company
  Phone 651-223-3009
  Fax 651-223-3002
  Mail Waters & Company
14285 Midway Road, Suite 340
Addison, TX 75001

Billing Issues

For billing inquiries, send email to e-solutions@waters-company.com. Include your question, name, city, and any other pertinent information such as check number, PO number, or invoice number. We will have an answer to you within 3 business days.

Technical Support

For technical support questions, send email to e-solutions@waters-company.com. Please provide any details about the problems you experienced. We will have an answer to you within 3 business days. Most questions are answered within 1 business day. Note: Please contact your city's system administrator with any questions that you may have regarding the operation of your Internet browser. We are unable to provide technical support relating to your city's specific browser.