Help
If the information you need is not here, please
contact the American Chamber of Commerce Executives at 800-394-2223.
Technical Support Help
Log In and Password Security
Each chamber that
completes the survey will be assigned a unique
User ID and Password. It is your responsibility to protect your
User ID and Password.
For security
purposes, SurveyNavigator™ will automatically log off after 20 minutes of
inactivity. If
access is denied, you may have mis-typed your User ID or Password, or did
not enter your login information using the proper format of characters as
received. User IDs and Passwords are case sensitive.
If you believe your User ID and Password have been compromised, notify us
immediately at
technicalsupport@watersconsulting.com. After verifying your identity, we
will send you a new User ID and Password to the email address on file for
your chamber within 1 business day.
If you have forgotten your
User ID and/or Password click here to recover
your login information.
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Lost Connection or No
Response
SurveyNavigator™ was
designed for maximum efficiency and information downloads within seconds. If
your connection is interrupted, you should contact your system administrator
to see if you have an internal hardware or software compatibility issue.
For security reasons,
if you have logged in but have not had activity for 20 minutes, you
will encounter the log-in page again when attempting to use
SurveyNavigator™. If this occurs, re-enter your User ID and Password and continue using the
Web site as before.
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Compensation Support Help
Determining a Good Job
Match
You can determine the job match by reviewing the job summary for any
position. To review job summaries, select one or more job titles on the
Salaries page and click the
"Job Summary" under each position title.
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Converting Salaries
To convert salaries, use the following formulas:
-
Yearly to monthly = Yearly salary divided by 12
-
Yearly to hourly = Yearly salary divided by 2080
-
Monthly to yearly = Monthly salary multiplied by 12
-
Monthly to hourly = Monthly salary divided by 173.35
-
Hourly to monthly = Hourly salary multiplied by 173.35
-
Hourly to yearly = Hourly salary multiplied by 2080
These conversion formulas are based on the standard number of
working hours in a calendar year (2080 hours).
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